How can we Help You?

For any Support, Enquiries or Feedback, please fill the below form, and our team will make sure to provide the necessary help at the earliest:

MIDSupport@paci.gov.kw

7:00 AM - 10:00 PM

How Can I ?

Kuwait Mobile ID is a secure mobile-based Digital ID derived from the Civil ID. It is capable of identity verification, COVID-19 vaccination certificate, authentication to online e-services, and applying trusted digital signature to documents and transaction. In addition, it provides Government credentials wallet framework to the citizens and residents of Kuwait. This wallet will include the following features :
- Included credentials (Driving License, Birth Certificate).
- Multiple view support (List View, Card View).
- Credential verification through QR Code.
- Credential sharing.
- Extensible to add more credentials in the future.

Install Kuwait Mobile ID from the App Store in case of iOS or from the Play Store in case of Android or from AppGallery for Huawei devices that don’t support the Play Store

For more explanation step by step, please click here.

Various service providers (SPs) including government agencies, oil sector companies, banks, private companies, and others will integrate their e-services with the Mobile ID service to provide more safe and secure e-Service.

Install Kuwait Mobile ID from the App store for iOS devices, from the Play Store for Android devices or from Huawei AppGallery for Huawei devices that don’t support the Play store.

  • Self-enrollment through the application (Verification Level: High).
    Note: only ID verification and medium level authentication will be available through this enrollment channel. Signing services and strong level authentication (Verification Level: Qualified) will not be supported in this option. It will be available only through our other channels i.e. (Self-service kiosk and enrollment at PACI service centers).
  • Enrollment though Mobile ID self-service kiosks (Verification Level: Qualified). - National Bank of Kuwait (NBK): 5 locations (Head Office, Surra Branch, Al-Siddeeq Branch, Avenues Branch (Close to IKEA), NBK Tower).
    - Kuwait Finance House (KFH): 16 locations (Head Office, KFH Automotive-Shuweikh Branch, Ishbliya Branch, Alsalam Branch, Fahd Al-Ahmad Branch, Subhia Branch. Saad Al-Abdallah Branch, Hetein Branch, Fentas Branch, Salwa Branch, Abdallah AL-Mubarak Branch, Al-Rehab Branch, Al-Fayhaa Branch, Al-Andalus Branch, Mubarak Al-Kabeir Branch, Al-Kasr Branch).
    - Boubyan Bank: 5 locations (Al-Qasr Branch, Sabah Elsalem Branch, Al-Andalus Branch, Al-Siddeeq Branch, Al-Ahmadi Branch).
    - Kuwait International Bank (KIB): 5 locations (KIB Head Office, Agela Branch, Farwaniyah Branch, Jaber Al Ahmad Branch, AlZahraa Branch).
    - Burgan Bank: 3 locations (Head Office, Al-Adiliya Branch, Marina Mall Branch).
    - Al Rajhi Bank: Head Office (2 Kiosks)
    - Al Ahli Bank of Kuwait (ABK): 5 locations (Head Office, Jabriya Branch, Fahaheel Branch, Al Adan Branch, Al Sabah Hospital Branch)
    - Commercial Bank of Kuwait (CBK): 4 locations (Head Office, Jahra Branch, Fahaheel Branch, South Surra Branch)
    - PACI HQ: South Surra19 Kiosks.